Privacy Policy

Effective date: January 1, 2026

Who we are

Voidlance BakeLab (“we”, “us”, “our”) operates educational services for baking courses available at voidlance.bond and related subdomains.

Information we collect

• Account data: name, email, password (hashed), and optional profile details.
• Transactional data: purchases, renewals, refunds, and invoices.
• Usage data: pages viewed, course progress, device information, and approximate location based on IP.
• Support data: messages you send us through the contact form or email.

How we use information

• Provide, personalize, and improve courses and community features.
• Process payments and maintain accounting records.
• Detect, prevent, and address security or technical issues.
• Communicate with you about updates, support, and promotions (you may opt out).

Cookies and tracking

We use essential cookies for authentication and preferences. Analytics cookies help us understand lesson performance. You can control non-essential cookies via your browser settings or our cookie banner.

Legal bases for processing

We rely on contract performance (providing the service), legitimate interests (analytics, security), and consent (marketing, where required).

Data sharing

We share data with service providers who process information on our behalf (e.g., payment processors, hosting). We require appropriate confidentiality and security commitments.

International transfers

Your data may be transferred and processed outside your country. We use safeguards such as standard contractual clauses where applicable.

Data retention

We retain personal data for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object or restrict processing. Contact us to exercise these rights.

Security

We use administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; we work to continuously improve protections.

Children’s privacy

Our services are not directed to children under the age of 13. We do not knowingly collect data from children. If you believe a child has provided personal information, contact us to remove it.

Contact

If you have questions, contact us at [email protected] or by mail at: Privacy, Voidlance BakeLab, 548 Market St, San Francisco, CA 94104, USA.

Changes to this policy

We may update this Privacy Policy. Changes take effect when posted. We will notify you of significant updates via email or a notice on our site.

Last reviewed: January 1, 2026